Titan understands the most important part of your data protection solution; whether it be straightforward file system backups or a full-blow DR implementation, is the recovery.
One of the biggest questions any potential client would ask is: “What makes Titan different than the other players in the online backup and recovery industry?” Our response to this doesn’t boil down to a single differentiator, but rather, many.
Titan Data Services separates itself from the competition in the following ways:
Big Picture Thinkers
Titan Data Services looks beyond just backing up data. Our customers receive a strategic plan for how recovery will happen and what critical systems and data take priority as we classify and store data according to operational importance.
Tested and Proven
Titan Data Services has heard far too many stories from non-clients whose backups were run incorrectly, insufficiently, and/or were unable to be used for restoration because of poor care for their data. To ensure that your backups work when and if you need them, Titan Data Services can actually test backups through routine test restores.
Value
Titan Data Services prides itself on providing backup and recovery services at an affordable value not found with any other provider. We provide all of our clients with tech support as part of their overall services, no charge. You pay Titan for the best storage and recovery services available… which includes the tech support needed.
Unmatched Service
It’s our job to make sure you are 100% comfortable with the service, reliability, and availability of not only your data – but also our staff. Our team puts in the time and effort to ensure your data is safe and available. We will be there when you need us for fast data recovery.
Personalized Service
Titan works with you to develop a plan with the frequency and systematic approach to your specific business needs. To make sure everything is on track, Titan provides daily reports to our clients covering the status of the prior day’s backups while including any failures upon backup. Upon review of the reports, customers are notified of any issues and an action plan to fix the issue is put in motion. The backup process is not a pass/fail grade – that’s why Titan makes sure the items that need to be backed up are consistently and successfully protected.
Disaster Options
Titan can serve as a permanent or interim disaster recovery site for your business. Should the worst happen we can also send backups right away to your disaster recovery sites you designate for recovery. Titan uses VM replication to provide failover services and become your business’s production site temporarily, reverting back to you when you’re prepared to take over once again. This process eliminates the need to get your replacement systems up-to-date as Titan can revert directly back to the latest, original production environment, reducing your time-to-recovery.
Backup Strategies
Titan Data Services works with you to not only meet your objectives, including Recovery Time Objective and Recovery Point Objective (RTO and RPO), but also your budget. Titan will develop a backup and recovery plan to meet objectives as defined by you to meet your business needs. Titan’s solution allows you to specify a backup and recovery strategy that fits your business needs.
Experience
With decades of aggregate experience, Titan Data Services staff members have over 60 years of expertise providing service-driven solutions and support to our clients. Titan employs Asigra-certified engineers who are dedicated to providing the best possible customer support experience. These engineers have earned high-tier certifications specializing in data backup and recovery.
Backup Solutions
Titan Data Services provides backup and recovery across all platforms, both hardware and software-based allowing the solution to prove effective in any environment. This versatility is a major advantage when it comes to running backups across a spectrum of networking and system configurations.