Every aspect of our process is designed to provide the best possible set of services to our clients. Titan Data Services business processes were designed to provide the best possible backup, restore and system recovery possible. From the initial customer contact through introduction.
Understanding the Client’s Needs
Early in our process we focus on understanding the client’s needs to provide them the best possible solution with an accurate cost estimate. We utilize a set of software tools to evaluate current storage usage, types of data, how often data is modified or referenced. This analysis to then reviewed with the client and a cost proposal is presented. This process allows us to understand their backup and recovery needs, design the best possible solution and provide an accurate cost estimate.
Our process is designed to continually review our infrastructure and to enhance it to provide new and/or improved features. By using the latest hardware and software technologies available in the data protection industry, Titan provides the best solution at the lowest possible cost.